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Frequently asked
Everything you need to know before booking. If you can't find your answer, message us on WhatsApp.
A valid passport or ID and an active driver's license. Your foreign license is valid in Peru for up to 6 months from your entry date.
Yes. The Honda Navi and Milano are automatic, ideal if you have no experience with manual transmission. We don't carry electric motorcycles.
The Navi and Milano are for urban use within the city. The Yamaha FZX, Jettor Strike, and BMW F 750 GS are approved for highways.
One day (24 hours). If you pick up on Monday at 11am, you have until Tuesday at 11am to return it. We don't rent by the hour.
Yes, message us on WhatsApp to coordinate the return time. Check our Early Return Policy.
Yes, book the extra days through the website or ask us on WhatsApp to check availability. If not confirmed in time, you must return the motorcycle at the agreed date and time.
You have a 15-minute grace period. After that, an extra hourly charge applies depending on the model (see Terms & Conditions), and after 3 hours, a full additional day is billed.
Each motorcycle includes a daily free mileage allowance depending on the model. The extra mileage fee is: Navi & Milano $0.35 · FZX $0.40 · Jettor $0.50 · BMW $0.80 per km. Deducted from the security deposit.
The motorcycle is delivered with a full tank and must be returned the same way.
Yes, by Peruvian law. We provide a certified helmet for the rider. If you're traveling with a passenger, let us know when booking to arrange a second helmet.
It's a 100% refundable deposit charged to your credit card at pickup. After the motorcycle is returned, we wait 20 business days to complete the motorcycle inspection and verify any pending fines or traffic violations. If everything is clear, the full amount is returned to the same card.
No. We only accept credit cards for the deposit. Always carry your documents while riding in case of a police check.
Yes. Cancel at limaroad.com.pe/cancelar‑reserva. Refunds based on time before pickup: more than 7 days → 100%; between 3 and 7 days → 50%; less than 3 days or pickup passed → no refund. The service fee is non-refundable. See our Cancellation Policy.
It's the mandatory road accident insurance in Peru: it covers medical expenses, hospitalization, and compensation for the rider, passenger, or third parties injured in an accident.
All motorcycles are covered by vehicle insurance. In case of damage, the security deposit is used first; if the cost exceeds that amount, the insurance covers the difference. In case of theft or total loss, the full deposit is applied and the vehicle insurance covers the rest.
Message us on WhatsApp — we reply fast. You can also email us at contacto@limaroad.com.pe.